How We Keep You Covered
Website Maintenance & Security
Give your website the care it deserves—without the worry. Our support plans keep everything updated, secure, and running smoothly. Whether you need occasional checkups or hands-on daily support, we have a package that fits your needs.
Why Ongoing Maintenance Matters
- Security First: Outdated plugins and neglected platforms are prime targets for hacks. Regular updates help close these security gaps.
- Better Performance: Slow loading pages frustrate visitors and hurt your search rankings. We make sure your site stays optimized.
- Fewer Crashes: Proactive monitoring and quick bug fixes mean fewer emergencies and minimal downtime.
- Professional Support: Have a question or an odd error popping up? We’re just an email (or call) away, ready to troubleshoot.
Ready for Hassle-Free Maintenance?
Pick the plan that fits your needs or contact us for help choosing. With our Tech Support Packages, you’ll have peace of mind knowing your site is always secure, up to date, and backed by experts who understand your business or educational environment.
Basic Care
For those who need essential, behind-the-scenes maintenance to keep sites up to date.-
Software Updates: Upgrades covering security, core feature, plugins and other modules.
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Bug Fixes: Prompt investigation and resolution of website bugs for seamless performance.
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Website Crash Recovery: Efficient recovery from rare technical glitches or downtime ensures uninterrupted online presence.
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Server Support: Regular security updates, performance tuning, security checks for optimal web functionality.
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Phone/Email Tech Support: Dedicated support for 1 contact.
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No Content Updates
Essential Care
Ideal if you want site updates handled plus the freedom to reach out for content updates.-
Everything in the Basic Care Plan
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Phone/Email Tech Support: Dedicated support for 3 contacts
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Security Audits: Periodic security audits to identify and address vulnerabilities.
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Content Updates: 3 dedicated hours for site updates, new features, and general maintenance
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Premium Plugins Access: Unlock enhanced functionality and elevate your website experience with our curated collection of premium plugins: Ninja Forms, Event Calendar, Elementor Pro, User Role Editor, Advanced Custom Fields, WP Rocket.
Premium Care
Perfect for extended support, deeper security checks, and ongoing content updates.-
Everything in the Essential Care Plan
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Phone/Email Tech Support: Dedicated support for 10 contacts
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Content Updates: 12 dedicated hours for site updates, new features, and general maintenance
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Training Sessions: 2 hours of additional training to empower clients to manage basic updates and content changes independently.
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Uptime Monitoring: Continuous monitoring to ensure the website is operational, with alerts in case of downtime.
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Annual Content Strategy Session: Discuss content strategy, SEO, and website enhancements.
Basic Care
For those who need essential, behind-the-scenes maintenance to keep sites up to date.-
Software Updates: Upgrades covering security, core feature, plugins and other modules.
-
Bug Fixes: Prompt investigation and resolution of website bugs for seamless performance.
-
Website Crash Recovery: Efficient recovery from rare technical glitches or downtime ensures uninterrupted online presence.
-
Server Support: Regular security updates, performance tuning, security checks for optimal web functionality.
-
Phone/Email Tech Support: Dedicated support for 1 contact.
-
No Content Updates
Essential Care
Ideal if you want site updates handled plus the freedom to reach out for content updates.-
Everything in the Basic Care Plan
-
Phone/Email Tech Support: Dedicated support for 3 contacts
-
Security Audits: Periodic security audits to identify and address vulnerabilities.
-
Content Updates: 3 dedicated hours for site updates, new features, and general maintenance
-
Premium Plugins Access: Unlock enhanced functionality and elevate your website experience with our curated collection of premium plugins: Ninja Forms, Event Calendar, Elementor Pro, User Role Editor, Advanced Custom Fields, WP Rocket.
Premium Care
Perfect for extended support, deeper security checks, and ongoing content updates.-
Everything in the Essential Care Plan
-
Phone/Email Tech Support: Dedicated support for 10 contacts
-
Content Updates: 12 dedicated hours for site updates, new features, and general maintenance
-
Training Sessions: 2 hours of additional training to empower clients to manage basic updates and content changes independently.
-
Uptime Monitoring: Continuous monitoring to ensure the website is operational, with alerts in case of downtime
-
Annual Content Strategy Session: Discuss content strategy, SEO, and website enhancements.
Frequently Asked Questions
We typically update CMS cores and plugins monthly. In case of critical security releases, we act as soon as they’re available.
We test large core or plugin releases on a staging environment first to ensure compatibility and minimize downtime.
Pay once, get 12 months of coverage (we send a renewal reminder 30 days before).
You can cancel with 30 days’ notice. If you cancel within the first 30 days, we’ll refund any unused portion minus credit card fees and work already completed.
Absolutely—just let us know your new requirements, and we’ll adjust your plan accordingly.
Yes, if you encounter bugs or need minor tweaks, our plans include some level of support hours. Larger tasks can be scoped separately.
We’ll jump in to clean and restore it as part of your plan, minimizing downtime and securing any vulnerable entry points.
Absolutely. We keep online stores safe and functional by handling payment gateway updates, cart plugin patches, and more.
Absolutely. We can connect your website or system to various third-party platforms—such as payment gateways, CRM software, or custom APIs—to ensure a seamless flow of data and processes.
Absolutely. We start with a quick health audit to learn your site’s structure, plugins, and hosting environment. Once everything checks out, we roll the site into the maintenance plan you choose—no rebuild required.
Clients Who Trust Us
We’ve partnered with a range of businesses and educational institutions to keep their sites secure, updated, and thriving.
Supported Technologies
Tools & Platforms We Use
- CMS Platforms: WordPress, Drupal, Magento, Shopify (others upon request)
- Key Tools & Plugins: Gutenberg, Elementor Pro, Advanced Custom Fields, WP Rocket, Ninja Forms, and more
- Programming Languages: PHP, JavaScript, Python—whatever your site runs on, we’ll keep it in shape
- Hosting Partners: We can coordinate with your hosting provider or recommend our trusted partners for seamless updates
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